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Privacy Policy

Privacy Policy Of Naturestaurant

Naturestaurant LLC. ("Naturestaurant," "we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website www.naturestaurant.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this policy carefully to understand our policies regarding our collection, treatment, and use of your information. If you do not agree with our policies and practices, your choice is to not use our Website. By accessing or using the Website, you accept and agree to be bound and abide by this Privacy Policy and Terms of Use. You should periodically review this privacy policy because it may change from time to time. By continuing to use the Website, you agree to be bound by such changes.

1. Scope

This policy applies to information we collect:

  • On our Website
  • In email, text, and other electronic messages between you and Naturestaurant.
  • When you interact with our customer service team.
  • When you interact with our advertising and applications on/through third-party websites and services (if those applications or advertising include links to this policy).
  • From individuals with whom we have a business-to-business (“B2B”) relationship.
  • From any employees, job applicants, and independent contractors who are residents of California. It does not apply to:
  • Any third party, including through any application or content that may link to or be accessible from our Website.
  • Us pertaining to employees, job applicants, or independent contractors located outside of California.

2. Information We Collect

We may collect the following types of information:

Personal Information:

  • Name
  • Email address
  • Phone number
  • Billings/ shipping address
  • Order history
  • Any other information you choose to provide
  • That is about you but (individually) does not identify you

Technical Information:

  • IP address
  • Browser type and version
  • Time zone setting
  • Operating system and platform
  • Usage data, such as pages visited, time spent on site, and referring URL

We do not currently use third-party analytics services or collect precise geolocation data

3. How We Collect Information

We collect information

  • Directly from you when you provide it (e.g., placing orders, creating an account)
  • From communications you send to us (e.g., emails or customer service inquiries)
  • Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies

We use various tracking technologies to enhance user experience, improve our services, and analyze site performance. These may include:

  • Browser Cookies. A browser cookie is a small text file placed on your device’s storage by your web browser. Cookies help us recognize repeat visitors, store user preferences, and deliver relevant content. You can refuse or disable browser cookies by adjusting your browser settings; however, doing so may limit your ability to use certain features or access some areas of our Website. Unless you disable cookies, our system will place cookies when you access our Website
  • Local Stored Objects (Flash Cookies). Certain features of our Website may use local stored objects, sometimes referred to as Flash cookies, to store information about your preferences and navigation patterns. Flash cookies are managed separately from browser cookies, and your browser settings will not remove them. For information on managing Flash cookies, please visit Adobe’s Flash Player settings page
  • Web beacons. Pages of the Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity)

4. How We Use Your Information

We use the information we collect for purposes including:

  • Fulfilling your orders and processing payments
  • Communicating with you about your account or transactions
  • Providing customer support
  • To process your scholarship application
  • Sending updates about products, promotions, or changes to our policies
  • Ensuring compliance with legal obligations
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection

We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria

We may use your personal information to develop co-branded products and services with our third-party business partners and market those products and services to you

We use chatbots to help provide customer service and support including through the use of a virtual assistant. A chatbot is a software application that mimics human conversations in text or voice interactions on our website or through our customer service hotline. If you use chatbot services, we will collect any personal information you provide to us. We will also create and store a transcript of your chat interaction with us which will be shared with and stored by our third-party service provider. We use these transcripts and the information you provide for wealth/contract/customer service marketing, fraud prevention and security.

5. Disclosure Of Your Information

We may disclose aggregated information about our users and information that does not identify any individual without restriction. We also may disclose granular, personal information we collect or you provide:

  • To payment processors, shipping companies, and other vendors necessary to fulfill your order;
  • In response to legal processes or to comply with legal obligations;
  • To protect the rights, property, or safety of Naturestaurant, our customers, or others;
  • With your consent.

We do not sell your personal information for monetary gain

6. Your Privacy Rights (California)

If you are a resident of California, you may have the right to:

  • Request access to the personal information we collect about you.
  • Request deletion of your personal information;
  • Opt out of the sale or sharing of your personal information.
  • Correct inaccurate personal information
  • Limit the use of sensitive personal information (if applicable);
  • Not be discriminated against for exercising these rights.

To exercise your rights, email us at privacy@naturestaurant.com. We may need to verify your identity before processing your request.

7. Data Security

We use reasonable safeguards to protect your personal information from loss, misuse, or unauthorized access. However, no system can be completely secure. You are responsible for keeping your login credentials confidential

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

9. Children Under The Age Of 16

Our Website is not intended for children under 16. If you are under 16 do not use or provide any information this Website or through any of its features, register on the Website, make any purchases through the Website, use any interactive or public comment features on the Website, or provide any information about yourself to us, including, but not limited, your name, address, telephone number, email address, or any screen name or username you may use. If you believe we may have inadvertently collected such information, please contact us at privacy@naturestaurant.com.

10. Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. If we make material changes, we will notify you by posting a notice on our Website and/or sending you an email prior to the change becoming effective. Your continued use of our Website after the effective date of the updated policy constitutes your acceptance of the changes.

11. Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, contact us at:

Email: privacy@naturestaurant.com

Website: www.naturestaurant.com

Naturestaurant is an intelligent procurement and sales platformserving small to medium-sized businesses in the North Americanfoodservice industry. It is dedicated to providing clients with anefficient, transparent, and sustainable one-stop sourcing solution.
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